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The Ultimate Private Internet Access VPN Review: Pros, Cons, and Expert Insights

By Will Ellis
Last Updated on July 11, 2024

Private Internet Access (PIA) is a virtual private network (VPN) provider with more than a decade of a proven track record of keeping its users safe and secure online. Since its beginnings PIA has advanced its technology and expanded its network, becoming one of the largest and most secure VPN networks. Our Private Internet Access review will dive deep into every area of PIA’s performance and analyse how it stands up against the other major players in the VPN industry.

Our goal is to provide you with the details to make an informed decision to protect your anonymity online. Let’s take a look at how Private Internet Access VPN performs in the areas of security, network size, performance, user experience, streaming & torrenting, customer support, and price.


  • Private Internet Access VPN has a strong reputation for security with its robust encryption options, strict no-logs policy, and expansive server network that spans 91 countries around the world. 
  • PIA VPN is an economical, user-friendly option for those who are searching for an affordable VPN that doesn’t require a high level of tech skills to use. 
  • While great for beginners, PIA also offers enhanced features, including split tunnelling, a kill switch, and unlimited bandwidth
  • Enjoy broad range compatibility with all types of devices and platforms, including Windows, MacOS, iOS, Android, and Linux. 
  • While PIA VPN offers access to geo-restricted content, streaming platforms like Netflix aren’t always accessible. 
  • Speed and performance can be unreliable at peak times. 
  • If you’d like to try before you buy, PIA offers a risk-free, 30-day money-back guarantee.

Criteria Breakdown

In our review of Private Internet Access, we cut through the fluff and looked directly at the details that matter to you and others like you who value privacy, security, performance, and value. When shopping for a VPN, you want the complete picture, which is why we chose seven key criteria in this PIA VPN review. So, is PIA VPN good? They have a positive reputation, with a growing global server network, and reasonable pricing. But, before we dive in, this table shows the seven key criteria we focused on in the Private Internet Access VPN review.

What is Private Internet Access VPN?

What it’s best known for

Private Internet Access is one of the big players in the VPN space. They’ve been doing this for more than a decade, and have amassed more than 15 million customers worldwide. The combination of its focus on privacy and security is one of its core strengths, and the strong reputation PIA has built makes it one of the more respected VPN providers today. Among the key features that VPN users return to PIA for include robust encryption protocols to protect the digital footprint of every customer. PIA is also committed to a no-logs policy to enhance visibility and a vast global network of servers.

In this Private Internet Access review Australia will find out just how secure this VPN connection is


Private Internet Access (PIA) is a global VPN provider. A VPN is a virtual private network that uses a network of remote servers to encrypt your internet connection and offer a privacy shield for your online activity. When using a VPN, such as PIA, you can enjoy the web with complete browser anonymity, protecting your data and location from digital threats, ISP monitoring, and surveillance. 

Private Access VPN is a virtual private network that uses advanced encryption protocols to protect your online anonymity. In addition to privacy and data protection, PIA offers additional features, like access to geo-restricted content, ad blocking, and a long list of others to enhance your online user experience. 

Here is a look at the most notable features of Private Internet Access VPN


  • Global Network of ServersPIA VPN offers a large network of secure servers located around the world. Currently, PIA VPN servers number more than 3,000 and are located globally in 91 countries. 
  • Strong Encryption Protocols: PIA VPN utilises some of the robust encryption protocols available today. These include WireGuard, OpenVPN, and IKEv2/IPSec.
  • Zero Log Policy: PIA VPN doesn’t store any of your user data or records of your online activity. 
  • Kill Switch: Worried about what might happen if your VPN connection suddenly drops? PIA VPN’s built-in kill switch instantly terminates your internet connection in the event that VPN coverage stops. 
  • Split Tunnelling: With PIA VPN split tunnelling, users are able to choose which websites, applications, and activities are routed through the VPN. 
  • PIA MACE: Block ads, trackers, and malicious websites with this feature. Think of it as a triple-bonus of privacy and enhanced user experience. Avoid pesky ads and rest easy knowing that MACE is protecting your privacy. 
  • Multi-Platform Support: Whatever device or operating system you’re using, PIA VPN has you covered. This VPN is compatible with Windows, macOS, iOS, Android, and Linux.


Robust Security and Privacy Features

There are a number of key features a VPN can offer to enhance your online experience, but at the core, a VPN needs to offer robust, uncompromising security. PIA VPN uses top encryption protocols, including WireGuard and OpenVPN. The strength of the encryption protocols, combined with a strict no-logs policy guarantees that your online activity and data are shielded and protected. 

Vast Server Network

When we compare PIA to other top VPNs in Australia, PIA stands out for its extensive server network. With a global presence in more than 91 countries, PIA VPN’s number of global servers exceeds 3,000, although it’s difficult to pin down this VPN’s exact number of servers around the world. 

The wide range of regional VPN options means that users can enjoy security and access to geo-restricted content around the world while being able to count on consistent, reliable performance. 

User-Friendly Apps

If you’re like most people, you’re accessing the internet and living your digital life on multiple devices, perhaps all with different operating systems. The top VPNs offer broad accessibility and user-friendly design that translates seamlessly from one device to the next. PIA VPN Australia checks off all the boxes for user-friendly apps with accessibility for Windows, macOS, Linux, iOS, and Android.


Streaming Limitations

While we give PIA VPN Australia props for its expansive server network and the potential to access restricted content from practically anywhere, users have reported streaming limitations.

There are some issues with unblocking content from some of the top streaming services. PIA VPN has been shown to not be the best VPN for Netflix or Hulu. 

Inconsistent Speeds

In our review of PIA Australia, this VPN offers above-average speed and performance the majority of the time. However, speed inconsistencies can be a concern for users whose online activities demand speed, as is the case with gaming and torrenting. If you steer clear of peak usage times and avoid being connected to a distant server when possible, speed is less of an issue. 

Limited Customer Support

We were torn about whether or not to place PIA’s support here or in the Pros section, but the customer support is limited, so that leads us to placing it here.

Criteria Evaluation

Security and Privacy  4/5

PIA VPN Australia does an above-average job of covering all the bases of security and privacy. Like other top VPNs, PIA offers advanced encryption, a no-logs policy, and a kill switch feature to protect its users. It’s worth mentioning that for our Private Internet Access review we’ve tested PIA for leaks and were pleased to find zero WebRTC leaks

Something to keep in mind with PIA is that its headquarters are located in the United States. Some might consider this a negative due to stricter privacy laws in the US. 

Server Network 4/5

PIA’s presence in at least 91 countries signals that its server network is well-distributed, offering coverage around the world. The size of its server network lends well to a consistent, reliable connection. In Australia, PIA offers servers in Sydney, Melbourne, Brisbane, Adelaide, and Perth. 

Performance 3/5

Most users won’t experience noticeable performance issues, especially in off-peak times. However, there have been users who mentioned inconsistent speeds and slow down periods.

PIA leans toward being a more economical option, which means its user base of 15 million+ is going to be larger than some of the other top VPNs. Because of this some servers occasionally become oversaturated. 

User Experience 5/5

PIA Australia earns high marks in terms of user experience. Users appreciate the user-friendly apps with broad compatibility across devices and operating systems, along with the option to connect to up to ten devices with a single subscription. 

From our testing the setup process with Private Internet Access in Australia is relatively straightforward and one that VPN novices won’t find to be confusing or overwhelming. 

Streaming and Torrenting 3/5

PIA VPN gets mixed reviews when it comes to streaming and torrenting. Is this VPN technically equipped to exceed expectations in this area? The answer is yes, with unlimited bandwidth, a 10 Gbps server network, and P2P support for torrenting

Still, the sometimes subpar performance, coupled with difficulty unlocking top streaming services like Hulu and Netflix leave us wanting more from them in this area. 

Customer Support  3/5

Customer support at PIA is limited, as discussed above. Customer support is accessible and for minor issues, especially minor tech issues, the team is knowledgeable and helpful. 

Pricing and Plans 5/5

PIA offers affordable pricing, especially in regard to what you receive. In other words, Private Internet Access Australia equals a good value. They offer monthly, annual, and multi-year subscription plans, with significant cost savings for users who sign up for one of the longer-term plans. 

We also like that PIA offers a 30-day money-back guarantee, which is enough time for most users to get a good, risk-free feel for the VPN and decide if it meets their needs.

Community Reviews and Expert Advice

At Privacy Australia, we pride ourselves on our thorough, comprehensive VPN reviews, but at the end of the day, we acknowledge that our experience might not be representative of the broad, overall experience of Private Internet Access’s user base. 

So, we dug into community reviews and expert feedback on PIA VPN to learn what others are saying and how their experiences align with ours. 

First, let’s start by saying that Private Internet Access VPN has a substantial user base, and has been growing for over a decade. Within this user base are many long-term customers who have nothing but positives to say and have no plans of leaving PIA VPN for a different VPN anytime soon. 

Users and experts alike praise PIA VPN for its robust, customizable encryption options, kill switch, leak protection, and strict no-logs policy. The no-logs policy is highly important with PIA VPN due to its headquarters base in the US.  

When it’s all said and done, PIA VPN stands out as a secure, private option with a large network and decent overall performance. 

The areas where PIA VPN falls short in community reviews are aligned with many of our findings. Speed and reliability can be an issue at certain times or with distant servers. This makes it difficult, if not impossible to enjoy streaming and P2P activities at peak times. Are these negative enough to turn the masses away from PIA VPN? In our experience, no. Private Internet Access Australia is secure, reliable, and economical enough to outweigh any drawbacks for most users.

Based on our Private Internet Access Review Australia, we've gathered that the community and experts alike have positives to say about the US-based PIA VPN


It’s difficult to put a price tag on the peace of mind that online security and privacy provide, but price and value do matter in the VPN industry. Private Internet Access VPN is economically priced, which makes it an attractive option, especially for anyone looking for an affordable, secure VPN solution. 

Private Internet Access VPN offers three subscription options. These include a monthly subscription, annual subscription, and multi-year subscription. We’ve seen PIA VPN offer both two-year and three-year subscription plans, so this seems to vary depending on when you sign up. 

Unlike some other VPNs, PIA doesn’t offer different subscription tiers, such as basic, plus, premium, etc., so all users get access to the same features. 

Currently, PIA VPN Australia’s pricing is as follows: 

  • Monthly Plan: $11.95 per month
  • Annual Plan: $39.95 per year (averaging $3.33 per month)
  • Two-Year: $59.95 for two years (averaging $2.49 per month)

Looking at this pricing structure, it’s easy to see the significant savings for signing up for a long-term subscription. Compared to other VPNs, the flat monthly rate is a bit high. But, if you’re able to commit for at least a year, PIA is one of the more affordable VPN options. 

However, signing up for two or three years isn’t something anyone should do without knowing if the VPN is a good fit for their needs. That’s a long time to be stuck with a VPN you don’t like or can’t use. 

Fortunately, PIA VPN Australia offers a 30-day, risk-free money-back guarantee. If you’re new to PIA, we highly suggest that you take them up on this offer. 

PIA VPN accepts a wide range of payments, including credit cards, debit cards, PayPal, Google Pay, and digital currency, like Bitcoin

Where to Find Private Internet Access VPN

You can find PIA here. Additionally, there are apps available on iOS and Android, so you are protected wherever you go.

Alternatives to Private Internet Access VPN


NordVPN is highly regarded as one of the best VPNs in the industry and is often an alternative to Private Internet Access VPN. NordVPN offers robust security features with advanced encryption and one of the largest server networks. 

Consider NordVPN to be a great pick in terms of speed, reliability, and streaming and torrenting abilities. NordVPN is also based in privacy-friendly Panama. 


ExpressVPN is a great option for those who are looking for speed and a large global server network. ExpressVPN has servers located in 105 countries, and their performance and reliability are spot on. VPN users who prioritise streaming and torrenting capabilities will consider ExpressVPN to be one of the best options. 


Surfhark has been a lesser-known VPN provider in the past, but they’re quickly changing that status. Surfshark offers robust encryption, a strict no-logs policy, and access to geo-restricted content. Surfshark has stood out among top VPNs for allowing users to connect unlimited devices to a single subscription. Surfshark offers three tiers of plans, with the least expensive offering only very basic features. Still, for about $4 per month, you can access the highest tier with all the benefits provided.


Is Private Internet Access VPN safe and secure?

Yes, Private Internet Access VPN Australia is considered to be a safe and secure option for those seeking a well-rounded VPN option. Users can feel safe using PIA VPN due to its use of robust encryption protocols, including WireGuard and OpenVPN. PIA VPN also has a strict no-logs policy to ensure privacy for every user.

How many devices can I use with Private Internet Access VPN?

Currently, Private Internet Access VPN Australia allows you to connect up to ten devices with each subscription. PIA VPN is compatible with a range of devices, including laptops, desktops, smartphones, and tablets. PIA is also compatible with most operating systems, including Windows, MacOS, iOS, Android, and Linux.

Does Private Internet Access VPN offer a money-back guarantee?

Private Internet Access VPN does offer a risk-free, 30-day money-back guarantee. For most users, this is enough time to determine if PIA meets their needs and is a beneficial investment for their privacy and security.

Is Private Internet Access VPN compatible with mobile devices?

You can use Private Internet Access VPN in Australia on your mobile devices, including both Android and iOS platforms. Apps can be downloaded from Google Play and the Apple Store to ensure your privacy is protected no matter where you go.

Throughout our PIA VPN review Australia, we've uncovered that this VPN stands out to those looking to level up their protection.

Final Thoughts

We looked deep into every detail of Private Internet Access VPN with our comprehensive review. What we found was that PIA VPN is a viable solution for those looking to level up their privacy and security in the digital space. PIA stands out for its robust encryption, strict no-log policy, and its server network that spans 91 countries. Overall, Private Internet Access VPN offers an affordable, reliable option for those wanting more peace of mind when online. 

PIA VPN offers many of the same features as the top VPN providers, leading to an overall positive experience among its users. Strong security features like kill switch and PIA MACE ensure users are covered on all bases, and the user-friendliness makes this VPN suitable for tech novices and for those who are more savvy. 

Here are a few of the key points of our comprehensive review. 

  • Private Internet Access VPN Australia’s strong points are its advanced encryption protocol, a no-log policy, and extensive server network. 
  • Additional features include split tunnelling, a kill switch, geo-restricted content access, and ad blocking.
  • PIA VPN is based in the United States, which has more strict privacy laws. 
  • PIA is an affordable, easy-to-use VPN option, and it offers a 30-day money-back guarantee. 

There are pros and cons with Private Internet Access VPN, and while it’s a solid VPN service, it may not be for everyone. However, it’s affordable and has advanced security protocols, making PIA VPN a viable option for budget-minded individuals who want a reliable, safe, VPN solution. 

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